Know It? Mode

Know It? mode enables you to test your knowledge of a task in a simulated environment. When you click the Know It? icon, you are presented with the score needed to pass, and you may also receive instructions for completing the assessment or other information. You can then start to perform the required steps for completing the current task. Once you start the task, you may not see any further instructions for completing it, depending on how the task was structured by the content author. Since Know It? mode is a simulated assessment, you must perform the steps of the topic exactly as they were recording during content creation. If Try It! mode includes alternative methods of performing a step, either method will be scored properly in Know It? mode.

 

If you are unable to complete a step, you can click the Show Step link in the Know It? bubble. When you click this link, a window opens, informing you that you will be graded as incorrect if the Player completes the step for you. You can then confirm the action by clicking Yes or cancel the action by clicking No. If you cancel the action, you can attempt to complete the step. If you confirm the action, the step is completed for you. Once the step is complete, you can then complete the remaining steps in the task.

 

If you fail to complete a step, you will see up to four levels of remediation. When you fail to complete a step on the first attempt, you are marked incorrect for that particular step. Following are the four levels of remediation:

 

Remediation

Description

Level 1: Try Again

The bubble informs you that your action was incorrect and to try again.

Level 2: Instructions Provided

The bubble informs you that the action was incorrect and provides instructions for completing the step.

Level 3: Instructions and Highlight Provided

The bubble informs you that the action was incorrect and provides instructions for completing the step and a highlighted area indicating where the action should take place.

Level 4: The Step is Completed for You

The bubble informs you that the action was incorrect and states that the action will now be completed for you.

 

Although you can cannot control the playback in Know It? mode, you can use the Actions link that appears in the bubble to access some playback features.

 

Link

Description

Preferences

Opens the Preferences window in which you can set options for the Player. If this link does not appear, your administrator has preset all of the preferences and has prevented them from being changed.

Help

Displays the Help window for the Player.

Tutorial

Opens the Know It? tutorial dialog box, which you can use to view or print the tutorial. This link will not appear if tutorials have been disabled by your administrator.

Close Topic

Exits Know It? mode.

 

You can exit Know It? mode at any time by clicking the Close button in the Know It? bubble or by pressing the Esc key. When you attempt to exit Know It? mode, you are presented with two options that enable you to: 1) exit the assessment without being scored; or 2) return to the assessment and complete the task.

 

When you complete the assessment, you are presented with your score as a percentage of steps completed properly without assistance. Therefore, you are scored correct only when you complete a step right the first time. The passing score and a Pass field also appear in the assessment results. The Pass field displays “Yes” or “No” to indicate if you passed or failed the assessment.

 

             1.      Start the Player.

             2.      Expand the outline items as necessary to display topics.

             3.      Click a topic.

             4.      Click Know It? . A Know It? bubble opens with the score needed to pass. Instructions for completing the assessment or other information may also appear.

             5.      Press Enter or click the Start link to start the assessment.

             6.      Complete the first step in the task.

             7.      Continue to complete all steps and if necessary, take the appropriate action for missed steps as indicated in the remediation bubble.  When the task is complete, you are prompted to finish.

             8.      Press Enter or click the Continue link to view the results of the assessment..

             9.      Press Enter or click the Finish link to return to the Player window after viewing the results.