Office of Human Resources - Benefits
Related Links
Frequently Asked Questions
CONTACT INFO OFFICE HOURS |
The HR Employee Service Center (ESC) is a valuable resource with a history of assisting ASU employees to make informed benefits and other HR decisions in a timely manner. We encourage you to take advantage of these services before your enrollment period ends.
- How do I add or drop a dependent on my insurance?
- What do the abbreviations on my paycheck mean?
- How do I check on a paycheck deduction?
- How do I get a claim form?
- How do I change my name or address?
- How do I enroll in, discontinue or change insurance coverage?
- What do I need to do to change my beneficiary?
- How do I change my doctor or dentist?
- Can I change contributions to my 403(b) or 457 Plan?
- Where do I find contact information for the plans?
- What are the insurance premiums?
Add or drop a dependent on my insurance
Medical, dental and vision insurance is part of a pre-tax plan. Dropping
or adding a dependent can be done:
- During Open Enrollment (which occurs in the fall with an effective date of October 1)
- During the plan year when a qualifying event occurs.
Examples of qualifying events are:
- Change in marital status:
marriage, legal separation, divorce, annulment, or death of a spouse - Change in number of dependents:
birth, adoption, placement for adoption, or death of a dependent - Change in dependent eligibility:
dependent marries, a full-time student or older child reaches the age of 25, - Change in employment status or work schedule of employee, spouse or dependent
new job, loss of job, change from full-time to part-time - Change in residence that affects network availability
Any change of election must be consistent with the qualifying event.
IMPORTANT: You must notify the Benefits Office within 31 days of the qualifying event to be eligible
to change your benefit elections.
Print, complete and submit a Benefits Declaration For Change Form to the ESC.
Know what the abbreviations on my paycheck mean
For information, read HERE
| Problem | Contact |
Gross Amount |
Your Department Administrator |
Benefit Deduction |
Employee Service Center 480.965.2701 |
Auto/Home Deduction |
MetLife Auto & Home 1.800.438.6387 |
Taxes/Mandatory Deduction |
Payroll Office 480.965.2701 |
Parking Deduction |
Parking & Transit Services 480.965.6124 |
| Medical | Pharmacy | Dental | Vision | Life | Long-Term Disability Short-Term Disability |
| Arizona Foundation Beech Street RAN+AMN UnitedHealthcare |
Walgreens Health Initiatives | Avesis | Call the HR
Employee Service Center 480.965.2701 |
Change my name or address (all employees)
Name |
Submit a Personal Data Form to ESC |
Address |
Online at Employee Self Service |
ASRS participants |
Submit an Arizona State Retirement System Form to ESC |
ORP participant |
AIG Retirement (Formerly AIG Valic) Fidelity Investments TIAA-CREF |
403(b)/457 participants |
Contact your company: TSA Roster |
Enroll in, change, or discontinue insurance coverage
Medical, dental and vision are part of a pre-tax plan. Dropping or adding a dependent can be done:
• During Open Enrollment (which occurs in the fall with an effective date of October 1)
• During the plan year when a qualifying event occurs.
Examples of qualifying events are:
• Change in marital status:
marriage, legal separation, divorce, annulment, or death of a spouse
• Change in number of dependents:
birth, adoption, placement for adoption, or death of a dependent
• Change in dependent eligibility:
dependent marries, dependent reaches the age of 19 and is not a full-time student,
dependent 19 through 24 ceases to be a full-time student, a full-time student reaches the age of 25
• Change in employment status or work schedule of employee, spouse or dependent
new job, loss of job, change from full-time to part-time
• Change in spouse's insurance
spouse's Open Enrollment
• Change in residence that affects network availability
IMPORTANT: You must notify the Benefits Office within 31 days of the qualifying event to be
eligible to change your benefit elections. Print, complete and submit a Benefits Declaration For Change Form
to the ESC.
Any change of election must be consistent with the qualifying event (e.g. If an employee marries,
the employee may add the new spouse or terminate coverage and become a dependent on the
spouses's plan; but the marriage would not allow the employee to change networks within ASU's
plan).
Standard Short-Term Disability
You can enroll at Open Enrollment or during the plan year as a result of a qualified event. Coverage can be cancelled at any time.Unum Short-Term Disability
You can enroll or change coverage level at Open Enrollment or during the plan year as a result of a qualified life event. Coverage can be cancelled at any time.Standard Insurance Company Supplemental Employee Life
You can enroll or change coverage level at Open Enrollment or during the plan year as a result of a qualified life event.Standard Insurance Company Dependent Life
You can enroll or change coverage level at Open Enrollment or during the plan year as a result of a qualified life event. Coverage can be cancelled at any time.Aetna Supplemental Employee/Dependent Life
You can enroll or change coverage level at Open Enrollment or during the plan year as a result of a qualified life event.ReliaStar Life Insurance
Changes can be made at any time. Print, complete and submit the appropriate form directly to ReliaStar.
All employees |
Online at Employee Self Service |
ASRS participants |
Submit an Arizona State Retirement System Form to ESC |
ORP participants |
AIG Retirement (Formerly AIG Valic) Fidelity Investments TIAA-CREF |
403(b)/457 participants |
Contact the company: TSA Roster |
ReliaStar Life Insurance |
Submit ReliaStar Request for Change of Beneficiary to ReliaStar. |
Change my doctor or dentist
An employee enrolled in an EPO medical plan (RAN+AMN, United Healthcare) has access to any
physician in the network without a referral or without having to notify
the plan administrator.
Pre-Paid dental plan
Total Dental Administrators Health Plan, Inc. (TDAHPl) online
1.888.422.1995
Change contributions to my Tax Sheltered Annuity or Deferred Compensation Plan
- Tax Sheltered Annuity (403b)
Refer to TSA web page. - Deferred Compensation Plan (457)
Contact Nationwide's account representative
Carol Barron | 602.266.2733, x1184
Get contact information for the vendors
View a list of all contacts.
Insurance premiums
View a list of premiums.